DIGITAL SUPPORT TECHNICIAN
LEVEL 3
The Digital Support Technician Level 3 Apprenticeship is designed to equip individuals with the skills and knowledge necessary to provide effective IT support within an organisation. This apprenticeship combines hands-on experience with structured learning, preparing you to tackle a variety of technical challenges and support the digital operations of any business.
Benefits of the Apprenticeship
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Real-World Experience: Work with experienced professionals and gain hands-on experience in the content creation industry.
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Earn While You Learn: Receive a salary while you develop your skills and knowledge.
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Industry Recognition: Achieve a nationally recognized qualification that can open doors to various career opportunities in digital media.
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Career Support: Benefit from mentoring and support throughout the apprenticeship, helping you to build a successful career in content creation.
CONTENT EXPANSION PACKS INCLUDE:
SALARY EXPECTATIONS
£15,000 - £24,000 per year
PROGRAMME DURATION
15 Months
TRAINING METHOD
Training Hub
POTENTIAL ROLES
Systems Administrator
Technical Support Analyst
Application Support Specialist
What will you learn?
During the program, you will learn proper quality procedures and product inspection methods to ensure standards are met. You will understand production processes and how to eliminate waste for efficiency. The 5S methodology will teach you about workplace organisation and cleanliness to improve productivity and safety. You will also develop basic equipment maintenance skills to keep machinery in optimal condition. Overall, the program aims to equip you with the skills and knowledge to contribute effectively to production operations.
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IT Fundamentals: Gain a strong understanding of basic IT principles, including hardware, software, and networking.
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Technical Support: Learn how to troubleshoot and resolve common technical issues, ensuring smooth operation of IT systems.
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Customer Service: Develop excellent customer service skills to support and assist users effectively.
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Cyber Security: Understand the importance of cyber security and learn how to protect systems and data from threats.
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Digital Tools: Become proficient in using a variety of digital tools and software essential for IT support roles.
