team leader /  supervisor

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team leader / supervisor

This programme has been developed for employees to develop their skills in managing teams and projects, in a first line management role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring and resources, delivery operational plans, resolving problems and building relationships internally and externally.

This programme is suitable for companies of any size and any sector.

THINGS TO KNOW

LEVEL:

3

DURATION:

12 MONTHS

knowledge

  • Leading and managing people

  • Operational management

  • Project management

  • Finance

  • Personal effectiveness

  • Team management models

  • Organisational strategy

skills

  • Building relationships

  • Supporting and developing team members

  • Effective communication

  • Decision making and problem solving

  • Delivering results

behaviours

  • Responsibility

  • Professionalism

  • Determination and resilience

  • Adaptability

  • Inclusivity

qualifications

  • Level 3 Diploma in Management

criteria

  • Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

end point assessment

  • End-point assessment is via presentation, professional discussion and portfolio of evidence.

  • Registration to professional bodies: On completion can register as Associate Members with the Chartered Management Institute and/or the Institute of Leadership and Management, to support their professional career development and progression.