Administration & Customer Service Apprenticeships

A Collection Of Available Apprenticeships In Administration

  • Demonstrate Excellent Customer Service Skills

  • Product and Company Service Knowledg

  • Acquire Key Skills

  • Improve Customer Relationship

A Collection Of Available Apprenticeships In Administration

Administration & Customer Service Apprenticeships

Customer Service Apprenticeship

Customer service practitioners are responsible for delivering high-quality goods and services to customers – this could take place at the workplace, digitally, or in person.

Our apprenticeship will teach you how to demonstrate excellent customer service skills product/company service knowledge, this is essentially in order to grasp the logistics of the role. Your tutors will take you through key skills such as, questioning, listening and responding with etiquette that is crucial for building and improving on customer relationships – this can be the end all or be all for a business.

Internally and externally, you may be the first point of contact in your organisation. This course will provide you with the required skills needed to pursue this work ethic.

As a minimum, apprentices must take and pass both the level 1 and 2 English and Mathematics tests prior to completing their apprenticeship - keep in mind a pass is not necessary. Unless they have evidence of achieving a GCSE A-C/4-9 or equivalent.

Functional Skills Training

You will need to obtain Functional Skills Level 2 Maths and Functional Skills English qualifications if you have not already achieved your GCSE Grade 4/C.

In the long run, this will be beneficial to you at any future work base or educational setting. After completing a diagnostic assessment at the beginning of your course, you will receive an individual maths and English learning plan.

During your learning, you’ll work on BKSB and receive support from a functional skills tutor to develop your skills. When you are ready to take your assessment, you will take the tests remotely or by attending a venue in your area. Your Functional Skills test will be scheduled at the beginning of your apprenticeship.

Business Administrator

Our course will ensure you have the necessary requirements and motivation to begin this career path. 

We assist you throughout your apprenticeship through various training sessions that will deepen your current skills, making you the ideal hiring candidate for employers.

All sectors can benefit from the knowledge, skills, and behaviours of business administrators. Businesses of all sizes appreciate candidates who inhabit skills such as the ones you will gain from this course.

Through online activities and tasks, you’ll learn about everything from health and safety to customer service. This is why it is essential you consider this apprenticeship if you choose to make a career choice related to business administration.

Supporting functional areas, working across teams, and resolving issues are among the ways business administrators contribute to an organisation’s efficiency. 

The apprenticeship will be a gateway to further career opportunities, such as management or senior support roles.

Administration & Customer Service Apprenticeships

A Collection of Available Apprenticeships in Administration

  • Demonstrate Excellent Customer Service Skills

  • Product and Company Service Knowledg

  • Acquire Key Skills

  • Improve Customer Relationship

Customer Service Apprenticeship

Customer service practitioners are responsible for delivering high-quality goods and services to customers – this could take place at the workplace, digitally, or in person.

​Our apprenticeship will teach you how to demonstrate excellent customer service skills product/company service knowledge, this is essentially in order to grasp the logistics of the role. Your tutors will take you through key skills such as, questioning, listening and responding with etiquette that is crucial for building and improving on customer relationships – this can be the end all or be all for a business.

As a minimum, apprentices must take and pass both the level 1 and 2 English and Mathematics tests prior to completing their apprenticeship - keep in mind a pass is not necessary. Unless they have evidence of achieving a GCSE A-C/4-9 or equivalent.

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Functional Skills Training

You will need to obtain Functional Skills Level 2 Maths and Functional Skills English qualifications if you have not already achieved your GCSE Grade 4/C.

In the long run, this will be beneficial to you at any future work base or educational setting. 

After completing a diagnostic assessment at the beginning of your course, you will receive an individual maths and English learning plan.

During your learning, you’ll work on BKSB and receive support from a functional skills tutor to develop your skills. When you are ready to take your assessment, you will take the tests remotely or by attending a venue in your area. Your Functional Skills test will be scheduled at the beginning of your apprenticeship.

The apprenticeship will be a gateway to further career opportunities, such as management or senior support roles.

Business Administrator

Our course will ensure you have the necessary requirements and motivation to begin this career path. 

Flexible Skills

We assist you throughout your apprenticeship through various training sessions that will deepen your current skills, making you the ideal hiring candidate for employers.

Assist You Throughout

All sectors can benefit from the knowledge, skills, and behaviours of business administrators. Businesses of all sizes appreciate candidates who inhabit skills such as the ones you will gain from this course.

Online Activities And Tasks

Through online activities and tasks, you’ll learn about everything from health and safety to customer service. This is why it is essential you consider this apprenticeship if you choose to make a career choice related to business administration.

Support Functional Areas

Supporting functional areas, working across teams, and resolving issues are among the ways business administrators contribute to an organisation’s efficiency. 

Gateway To Other Careers

Assist You Throughout

We assist you throughout your apprenticeship through various training sessions that will deepen your current skills, making you the ideal hiring candidate for employers.

Flexible Skills

All sectors can benefit from the knowledge, skills, and behaviours of business administrators. Businesses of all sizes appreciate candidates who inhabit skills such as the ones you will gain from this course.

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